Monday, July 26, 2010

Fun moments in computer support

Nothing like the following to make you worry about the technical support you're getting from a software company:

"Does your software have any particular requirements for the processor? I'm having a problem with this particular processor and getting this error, etc etc"

"Yes, please see the following release notes:

* 32 bit minimum requirements:
686 processor
etc
etc"

"Uh, yea, you know a 686 covers everything all the way back to the Pentium Pro, right? Got anything more specific?"